Feature Comparison
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Standard Features |
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|
Feature |
DOCS |
DOCSQL |
DOCSNET |
|
DOS |
C/S |
N-Tier |
• Policy Plan Design Module |
x |
x |
Imp |
Coverage Audit Trails |
  |
  |
New |
• Eligibility Detail |
x |
x |
x |
Claimant Identity Protection (SSN/SIN optional) |
  |
  |
New |
Historical Eligibility Retention |
  |
  |
New |
• Claim Processing |
  |
  |
  |
Description of Loss |
x |
x |
x |
Historical Summary Retention |
x |
x |
x |
Alerts, Coverage Edits, and Warnings |
x |
x |
Imp |
On-line History |
x |
x |
x |
Chronological Summary |
  |
x |
Imp |
Payment Diary |
  |
x |
Imp |
Payment Diary by User Group |
  |
  |
New |
• Automatic Calculations |
  |
  |
  |
Payment Amounts |
x |
x |
x |
Max Duration |
x |
x |
x |
FICA and other Tax Controls |
x |
x |
Imp |
• Payments |
  |
  |
  |
Multiple Output Formats |
x |
x |
Imp |
PATRIOT Act Tools |
  |
  |
New |
Multiple Payees |
x |
x |
x |
Adjustments |
x |
x |
Imp |
Adjustment Wizard |
  |
  |
New |
Direct Deposit |
x |
x |
x |
Unattended Processing |
  |
  |
New |
• Communications |
  |
  |
  |
Explanation of Benefits |
x |
x |
x |
Letter and Forms Module |
  |
x |
x |
Zip+4 Address Validation |
  |
  |
New |
International Correspondence (Eng., Fr. and Sp.) |
  |
x |
x |
Standard and Custom Reports |
x |
x |
Imp |
Output Scheduler |
x |
x |
Imp |
• Document Imaging |
  |
  |
New |
• Case Management |
  |
  |
  |
Investigations |
x |
x |
x |
Medical |
x |
x |
x |
Liens |
x |
x |
x |
Mail Documents |
x |
x |
x |
Appeals |
  |
x |
x |
Telephone Notes |
  |
x |
x |
Immediate Referral Notification |
  |
  |
New |
Time Tracking |
  |
  |
New |
Activity Diary |
  |
x |
Imp |
Activity Diary by User Group |
  |
  |
New |
• User Customizable Features |
  |
  |
  |
Alerts |
  |
  |
New |
Lookup Tables |
x |
x |
x |
Benefit Transaction Rules |
  |
  |
New |
Claim Process Checklist |
  |
  |
New |
Policy Reference Fields |
  |
  |
New |
Coverage Reference Fields |
  |
x |
Imp |
Certificate Reference Fields |
  |
x |
Imp |
Claim Reference Fields |
  |
  |
New |
Desktop Application Links |
  |
  |
New |
Online Training Guide |
  |
  |
New |
• System Features |
  |
  |
  |
View multiple Screens (Claim, Policy, Activity etc) |
  |
  |
New |
Online Help Guide |
  |
x |
x |
Multi-Level Security |
x |
x |
Imp |
Integrated Database Auditing |
  |
  |
New |
• Data Transfer Tools |
  |
  |
  |
Import / Export via Flat File |
x |
x |
x |
Interface via Data-Link |
  |
  |
New |
Electronic Vendor Interchange |
  |
x |
x |
• Internet Capabilities |
  |
  |
  |
Claim Intake |
  |
  |
New |
Policy Inquiry |
  |
  |
New |
Eligibility Uploads |
  |
  |
New |
• Vendor Payments Module |
x |
x |
x |
  |
  |
  |
  |
|
  |
|
Disability Features (LTD, STD, DI, LTC*) |
|
|
Feature |
DOCS |
DOCSQL |
DOCSNET |
|
DOS |
C/S |
N-Tier |
• Offsets Manager for Other Sources of Income |
x |
x |
x |
Offsets Defined by % (of salary) |
  |
  |
New |
• Variable Payment Mode (Weekly, Bi-Weekly, Monthly) |
  |
  |
New |
• Automatic Calculations: |
  |
  |
  |
Minimum Benefit |
x |
x |
x |
Support for Flex Benefit Plans |
x |
x |
x |
Reinsurance Calculation and Billing Modules |
  |
x |
x |
ASO Calculation and Billing Modules |
  |
x |
x |
• Case Management: |
  |
  |
  |
Social Security |
x |
x |
x |
  |
  |
  |
  |
*LTC available in DOCSNET only. |
  |
  |
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  |
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LTD |
|
|
Feature |
DOCS |
DOCSQL |
DOCSNET |
|
DOS |
C/S |
N-Tier |
• Automatic Calculations |
  |
  |
  |
Tiered and Aggregated Benefits |
x |
x |
Imp |
All Source Integration |
x |
x |
x |
COLA Benefits |
  |
x |
x |
Partial Disability |
x |
x |
x |
Reserves Module |
x |
x |
x |
• Remote Claim Entry |
x |
x |
x |
• Automatic Adjudication of Claims |
  |
x |
x |
• Case Management |
  |
  |
  |
Other Income |
x |
x |
x |
Rehabilitation |
x |
x |
x |
  |
  |
  |
  |
|
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|
STD |
|
|
Feature |
DOCS |
DOCSQL |
DOCSNET |
|
DOS |
C/S |
N-Tier |
• Automatic Calculations |
  |
  |
  |
Tiered Benefits |
x |
x |
Imp |
Optional Weekly Payment Modes |
  |
x |
x |
Sick, Accident or Hospital Elimination |
x |
x |
x |
• Remote Claim Entry |
x |
x |
x |
  |
  |
  |
  |
|
  |
|
IDI |
|
|
Feature |
DOCS |
DOCSQL |
DOCSNET |
|
DOS |
C/S |
N-Tier |
• Automatic Calculations |
  |
  |
  |
All Source Integration |
  |
x |
x |
COLA Benefits |
  |
x |
x |
Partial Disability |
  |
x |
x |
Reserves Module |
  |
x |
x |
• Automatic Adjudication of Claims |
  |
x |
x |
• Case Management |
  |
  |
  |
Other Income |
  |
x |
x |
Rehabilitation |
  |
x |
x |
• Eligibility Features |
  |
  |
  |
Eligibility History |
  |
  |
New |
  |
  |
  |
  |
|
  |
|
LTC (DOCSNET Only) |
|
|
Feature |
DOCS |
DOCSQL |
DOCSNET |
|
DOS |
C/S |
N-Tier |
• Automatic Calculations |
  |
  |
  |
COLA Benefit |
  |
  |
New |
• Reserves Module |
  |
  |
New |
• Remote Claim Entry |
  |
  |
New |
• ADL Adjudication |
  |
  |
New |
  |
  |
  |
  |
|
  |
|
Critical Illness Features (DOCSNET ONLY) |
|
|
Feature |
DOCS |
DOCSQL |
DOCSNET |
|
DOS |
C/S |
N-Tier |
• Offsets Manager for Other Sources of Income |
  |
  |
New |
Offsets Defined by % (of salary) |
  |
  |
New |
• Variable Payment Mode (Weekly, Bi-Weekly, Monthly) |
  |
  |
New |
• Automatic Calculations: |
  |
  |
  |
Minimum Benefit |
  |
  |
New |
Support for Flex Benefit Plans |
  |
  |
New |
Reinsurance Calculation and Billing Modules |
  |
  |
New |
ASO Calculation and Billing Modules |
  |
  |
New |
COLA Benefit |
  |
  |
New |
Reserves Module |
  |
  |
New |
Remote Claim Entry |
  |
  |
New |
• Automatic Adjudication of Claims |
  |
  |
New |
• Case Management: |
  |
  |
  |
Social Security |
  |
  |
New |
  |
  |
  |
  |
|
  |
|
LIFE Features (Group, Individual) |
|
|
Feature |
DOCS |
DOCSQL |
DOCSNET |
|
DOS |
C/S |
N-Tier |
• Policy Series Design Module |
  |
x |
x |
• Dependent and Beneficiary Modules |
  |
x |
x |
• Payment Features |
  |
  |
  |
Accelerated Death Benefits |
  |
  |
  |
Accidental Death and Dismemberment Benefits |
x |
x |
x |
Statutory Interest Calculations |
x |
x |
x |
Spousal and Dependent Benefits |
x |
x |
x |
Travel Accident |
x |
x |
x |
Repatriation |
x |
x |
x |
Age Reduction Calculation |
x |
x |
x |
• User Updateable Ancillary Life Coverages |
  |
x |
x |
User Defined Conditions and Benefit Calculations |
  |
  |
New |
• Case Management |
  |
  |
  |
Other Income |
x |
x |
x |
Rehabilitation |
x |
x |
x |
Social Security |
  |
x |
x |
  |
  |
  |
  |
|
  |
|
Group |
|
|
Feature |
DOCS |
DOCSQL |
DOCSNET |
|
DOS |
C/S |
N-Tier |
• Division and Class Distribution |
  |
x |
x |
• Payment Features |
  |
  |
  |
Basic, Supplemental and Voluntary Benefits |
x |
x |
x |
Lump Sum and Monthly Payments |
x |
x |
x |
• Reinsurance by Benefit Code |
  |
x |
x |
• Auto Issue Form 712 |
x |
x |
x |
• Waiver of Premium Claims |
x |
x |
x |
  |
  |
  |
  |
|
  |
|
Individual (DOCSNET ONLY) |
|
|
Feature |
DOCS |
DOCSQL |
DOCSNET |
|
DOS |
C/S |
N-Tier |
• Payment Features |
  |
  |
  |
Whole Life |
  |
  |
New |
Term Life |
  |
  |
New |
Universal Life |
  |
  |
New |
Annuity Payments |
  |
  |
New |
Lump Sump Rider |
  |
  |
New |
Ancillary Life Coverages |
  |
  |
New |
• Life Waiver |
  |
  |
New |
• Eligibility Features |
  |
  |
  |
Eligibility History |
  |
  |
New |
  |
  |
  |
  |
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DOCSNET is designed to process high claim volumes and meet the needs of the largest insurers |
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BRM provides links to disablility information, tax rates, and other insurance related materials |
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To receive additional information about our products and services, please send an email or call |
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